WordPress & WooCommerce plugin — version 0.4.0
VoIPPress
Your phone system, wired into WooCommerce.
See the customer and their recent orders while the phone rings, call from any order, and keep a history of every call and its outcome.
Before you buy:setup guide and requirementsrelease history
WordPress admin — VoIPPress call history
The problem it solves
Phone orders and support calls usually happen outside WooCommerce: agents ask for order numbers, re-type phone numbers, and nobody can tell later what was promised on a call.
Built for
- WooCommerce stores that take orders or questions by phone
- Order-support teams
- Small call centers running Asterisk, FreePBX or Issabel
What it does
Screen-pop with order context
Incoming calls are matched to WooCommerce customers by phone number. Agents see who is calling and their recent orders before they pick up.
Click-to-call from orders
Call a customer from the order or customer screen; the PBX rings the agent's extension first.
Call history and outcomes
Every call is logged with direction, status and duration. Agents record outcomes, tags, notes and follow-up dates.
Missed-call notifications
Alert the team about missed calls through an SMS gateway, Telegram, WhatsApp or your own webhook.
Setup wizard and health check
A guided setup, a PBX configuration generator (manager, ARI and dialplan snippets) and a health check for HTTPS, allowlists, AMI and ARI.
Analytics, live board and softphonePro
Call dashboard, live board, supervisor console, time-limited access to PBX recordings, and a browser softphone.
Screens
Screenshots from the product, not mock-ups.
VoIPPress dashboard
Agent workspace
Setup wizard
Health check
Where teams use it
Phone orders
The agent sees the caller's last orders immediately and can check status without asking for an order number.
After-sales support
Outcomes and follow-ups keep promises made on the phone from getting lost.
Missed-call recovery
Missed calls trigger a notification and appear on the follow-up list so someone calls back.
Requirements and integrations
The setup guide lists every requirement and shows the exact configuration, so you can check compatibility before you buy.
- WordPress
- 6.2 or newer
- WooCommerce
- 7.0 or newer for customer and order matching
- PHP
- 8.1 or newer
- Phone system
- Asterisk, FreePBX or Issabel with AMI or ARI access
- Real-time delivery
- Polling works on shared hosting; the WebSocket relay needs a VPS
- WordPress 6.2+
- WooCommerce 7.0+ (HPOS compatible)
- Asterisk AMI
- Asterisk ARI
- FreePBX
- Issabel
Delivery
Delivered as a WordPress plugin package with setup documentation.
Support
Setup help, PBX configuration guidance and plugin updates.
See how licensing and buying work, the software license and the refund policy.
Questions
Does VoIPPress record calls?
No. Your PBX records calls. VoIPPress stores call details and, in Pro, gives agents time-limited links to play recordings stored on the PBX.
Will it work on shared hosting?
Yes for the core features, which use polling. Real-time WebSocket delivery needs a VPS where you can run a background process.
Which phone systems are supported?
Asterisk-based systems — Asterisk, FreePBX and Issabel — over AMI or ARI.
Is it compatible with WooCommerce HPOS?
Yes. VoIPPress declares compatibility with High-Performance Order Storage.
Something not answered here? Ask us directly.
Need changes or a custom integration? Start a project
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